Stack & Go RGV

Cancellation, rescheduling & refund policy

Please read this before you book. These policies are part of your rental agreement.

Cancellations

  • More than 48 hours before your scheduled delivery date: full refund.
  • 48 hours or less before your scheduled delivery date: no refund.

Cancellations made 48 hours or less before delivery are not eligible for a refund or store credit.

To cancel, call, text or message us on Facebook as early as you can.

Rescheduling

  • You may reschedule your delivery without a rescheduling fee when you give us at least 48 hours' notice.
  • Rescheduled dates are subject to tote and equipment availability.
  • Changes requested within 48 hours of delivery will be handled based on availability and may be treated as a cancellation.

After delivery

Once totes or rental equipment have been delivered, rental payments are non-refundable.

No refunds or prorated refunds will be provided for:

  • Early returns
  • Unused totes or equipment
  • Changes to moving plans
  • Customers who decide they no longer need the full rental period

To cancel or reschedule

Contact us before your delivery date by phone, text, email (info@stackandgorgv.com) or Facebook:

956-245-3473 Message us on Facebook

See the rental terms for fees, extra time and your responsibilities.